Conducted a series of Change Management Workshops for the City of Tacoma to help prepare their leadership to lead major tranformation programs. Trained 35 leaders on the methodologies, roles, and significance of change management techniques.
The Prosci training made an impression on the IT management team members who took it in Dec 2016 and others who took it in April 2017. They continue to have an appreciation for how managing the people side of change can contribute to the success of projects and other initiatives. I think we’re on our way to maturing our OCM practices. Without your training, this would not have happened.
-Director, Information Technology